Payment & Refund FAQs
Questions about payment, refunds, invoices, and failed transactions.
Please wait for a few minutes for the payment confirmation to reflect. If the payment is still not confirmed, share your payment screenshot and order details with us so we can verify it manually.
Refunds are processed once the request is approved and the payment gateway confirms the return. The timeline may vary depending on the payment method and bank processing time.
We accept commonly used online payment methods available on the checkout page. If you do not see your preferred option, please contact us for assistance.
You can request an invoice from our support team by sharing your order ID and billing details. We will send the required invoice after verification.
Payment failures may happen because of bank issues, UPI limitations, or temporary gateway problems. Please retry after a short time or contact support with the error message for help.
Didn't find an answer to your question?
Our support team is happy to help you with your order, account, or exams.