Payment & Refund FAQs
Questions about payment, refunds, invoices, and failed transactions.
Please wait for a few minutes for the payment confirmation to reflect. If the payment is still not confirmed, share your payment screenshot and order details with us so we can verify it manually.
You can request an invoice from our support team by sharing your order ID and billing details. We will send the required invoice after verification.
Didn't find an answer to your question?
Our support team is happy to help you with your order, account, or exams.